AppMix

Challenge:

• Insurance enrollment data collected on paper-based forms
• No way to send electronic data to insurance carriers & companies
• No reporting capability
• No ability to receive existing electronic census data
• Missing online payment ability

Solution:

• Created insurance enrollment platform from the ground up
• Integrated platform with AllState, Chubb, 5Star, Aflac & other major insurance companies
• Developed online and offline capability for capturing enrollment data
• Enhanced data security by using data SSO, SAML, data encryption and SSL technologies
• Ability to generate data export files in format required by different insurance companies
• Detailed reporting for billing, system usage reports, etc.
• Improved IT continuity and governance
• Centralized offshore development & support with multi-domain expertise

Outcome:

• Completely removed paper-based process
• All data is stored securely in a central database
• 30% faster enrollment process
• Ability to collect payment online
• Reduce support calls by 15%
• Added chat functionality for faster support