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Top insurance enrollment company in the US creates insurance enrollment platform with AppMix
Challenge:
Insurance enrollment data collected on paper-based forms
No way to send electronic data to insurance carriers & companies
No reporting capability
No ability to receive existing electronic census data
Missing online payment ability
Solution:
Created insurance enrollment platform from the ground up
Integrated platform with AllState, Chubb, 5Star, Aflac & other major insurance companies
Developed online and offline capability for capturing enrollment data
Enhanced data security by using data SSO, SAML, data encryption and SSL technologies
Ability to generate data export files in format required by different insurance companies
Detailed reporting for billing, system usage reports, etc.
Improved IT continuity and governance
Centralized offshore development & support with multi-domain expertise
Outcome:
Completely removed paper-based process
All data is stored securely in a central database
30% faster enrollment process
Ability to collect payment online
Reduce support calls by 15%
Added chat functionality for faster support
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